GM, i made second account to store my item, when i want to take it back, i use Mailman Felly, but i wrong enter the nick name of my first account, can you give my item back? :((
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GM, i made second account to store my item, when i want to take it back, i use Mailman Felly, but i wrong enter the nick name of my first account, can you give my item back? :((
Submit a ticket by clicking on the big "SUPPORT" button on top of this very screen (next to your log out // account info buttons)
Done sir. Then what should i do? Any thing else i could do to get my items back?Quote:
Originally Posted by EaglePhoenix
By the way, thanks for the response.
There's nothing else you can do but wait. They'll respond to your ticket, which you will be able to follow through your email you've submitted your account with (or login in the support section, but your email works best).Quote:
Originally Posted by aldhion
Just don't forget to check your spam-filter as well, just in case..
Responses can take up some time, so don't fret if you haven't heard of them within the first few hours. I'd say, wait 2 days, then ask again, but just be advised; the more you respond to your ticket before they have even replied to you, the more it gets burried in the pile of other tickets.
TL;DR: wait.
Cheers