Cannot log in my id

i have a problem with my log in, i cant log in my ID.. it says that The ID is connected to the game, i tried to disconnected the ID already, but still pop up that statement.. i clicked OK so many times and it keeps repeat the same thing,, i created a new ID and whisper my character.. it was offline.. but why cant i log in to my ID ?
can some one please help me ??
ARUS SERVER

I also see some players in Duran having the same problem. I tried my other ID and I can log-in and out just fine so I don't know what caused this error to you guys.

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