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Hey guys,
As the title says, I just tried to log in and it says my account has been suspended. I know what you guys are thinking : hacker, bot, scammer, whatever (which is not the case). I didn't get any notice so I am a little confused about the issue.
I could use my RPs yesturday in the Item Mall and got a monkey + crone piggy bank key, then logged off. And Voilà, suspended.
Anyone else got the same issue?
Not accusing you just guessing cuz of ppl who abused the IM you may or not be one of them. Send a ticket.
What do you mean ''abused the IM'' ? That sucks because I might be one of them without knowing what the glitch was..
My account is suspended too, wtf is this.
But funny enough you know it was glitched lols. I guess all people gonna use the same excuse and say but we didn't know T_T we didn't notice we can buy endless amounts without losing money at all.
But it's on the company I guess, gj.
Without losing? Lol I didn't even realize that. I bought 1 monkey, 1 key. So no, I did not know.
" But it's on the company I guess, good job". Nice sarcasm there. So basically everyone who bought A SINGLE ITEM will get suspended, because you could only realize the glitch after buying something.
Flawless logic.
I bought 1monkey, to not wasting time picking up items by hand.... killing 20mobs in 1pull and picking item by item is frustrating..
It's PWI's fault for allowing that to happen. Players will always look easier way out. You maybe bought just 2 items but you can't be that naive and think people didn't abuse it.
Anyways, no point crying on the forums send a ticket and wait your reply.
I do fully understand the nature of the issue and that, of course, player will abuse it.
I've already sent a ticket, I was just seeking out for someone who might have gone through the process already.
Not crying, just finding it ridiculous and unfair to be honest. I do realize they must review each case and thus suspend every suspected account.
Suspended doesn't mean banned.
It means it's under investigation to decide whether or not you should be banned.
Bans and investigations are not discussed on forums - I advise you to send a ticket and await their replies.
my account suspended to i charged 1k rps and buyed somthng from im and bam cant login since 7 h wasted my costume pattern so fawk it i already bored from shty game
So leave it with this: They suspect you did something dodgy and are deciding what to do about it. Again - you might want to send in a ticket and ask because they won't.tell you **** here.Quote:
Originally Posted by TortueQc
I think that I know what is the problem, in my case.
When they release IM i was checking what they add etc, log in with my other account (with ecash on it) and I notice that its possible to spend ecash on items on Rohan Origin (was happy so i can buy some stuff and get that OP vip1 or maybe Vip3), so i transfer 170 ecash to my templar account bought monkey for 7days and starf my regular farm, farm for like 3hrs, than leave game. Back again after like 7hrs, and bam! "your account has ben suspended" cant log in, they dont reply ticket yet. I just checked my rps on account lol money still there like i was never bought anything tried to buy something again, and lol i cant cuz i dont have any rps but Ecash only ;o
So They fckedup something and blame players now.
So simply I just wasted ecash for transfer, from account to account and got account blocked, nice job guys.
But luckily we are in a BETA - so, obviously they're going to FIX it, right?
Right?
Right.
Lol, of course! They care so much about the community ;)Quote:
Originally Posted by EaglePhoenix
Till now lost like 3lvls... (and im 77lvl) and didnt bought so many good Sedorian parts that ppl was selling.... zzzzzzzzzzzzzzzzzz
same got suspended, still waiting for an answer, been waiting for almost 18hrs now rip
Thank you for contacting Playwith Interactive Game Support.
Please be informed that your account is suspended due to being involved in an illegal activity in the game. Based on our investigation, your account was found exploiting a bug in the Item Mall which enabled you to amass a large amount of items in an illegal manner. Your account will be released when all the items you have bought from the Item Mall item are deleted. Please do remember that GMs are closely monitoring the game to ensure that a fun and fair gaming environment is preserved.
If you have other concerns, please feel free to contact us again at our ticket support anytime.
Thank you so much for your cooperation and support!
i jsut get reply on ticket lol i payed for fckn rps how is it illegal 1 day i cant login and still cant login pro sht
> abuses IM bug
> gets suspended
> complains
bye
idk what was the IM bug to be honest, can any1 please specify exactly what it was? I read through the thread that you could have gotten a lot of items without getting charged a single penny, but all the items that I've bought from IM was deducted lol. Anyways hopefully I can get a refund once I get my account back, if they do delete everything that I bought. Still waiting for a reply xD.
Apparently there was a bug where you'd use ecash to purchase ases (I think) for like 9 rps , people just kept purchasing it and then yea. Might've been something else too, not sure but that's what most were talking about ingame.
The Bug was that your E-Cash was shown to you as available currency to buy stuff from IM.
But no matter what and how much you bought, your E-Cash was untouched.
First of its totaly normal assumption if they count e-cash on their side as available to buy stuff that ppl would use it. That no crime on their part, that simply a rly rly careless website design(prolly gone throu without testing?) from who ever set it up. The Fact that no e-cash was consumed on buying from IM can only make ppl suspicious if they recheck their account balance after buying something. Even then ton of ppl prolly just tested out if it rly was "free items". Ofc the right behavior would have been to not abuse it further and report it imediately but lets be honest the human nature is full of selfconcerned thoughts and also curiousity. For example if you go to a cigarette automatic and see that you can use lets say Ruble there too and not just Dollar like stated and you get your Cigarette + the Money back. How many of you wouldnt have stuffed your self out with it or would at least tried again to see if it was a one timer or not?
All in All, abusing this Bug wasnt/isnt rly sportsman like but the mistake was made on their side. They should simple remove what ever was bought in the Periode of Time the bug was around or roll back the account to what it was before the Mainteance that opened the Mall.
Since it's a beta - I take it that 'mistakes' can happen. Albeit a bit silly.
A rollback should have been the solution, but we all know PWi's take on rollbacks (hello upgrades/epics) and the time they take to make such a decision (always too late) - we can assume this will not happen. In any case, it should have been done immediately.
Now, since a rollback is not an option - they should suspend all acounts involved, delete the items and release the accounts again.
At least, those that had a single item bought (or maybe two, as you say to 'test' it). I'm not entirely opposed to a (temporary) ban for those who bought multiple items with the obvious intention to make profit of this error.
After all, in the ToS it's clearly stated that one should not take advantages of any glitches found in the game.
Im still suspended, bought only fkn 1 Monkey, i saw i had RPS for it so i bought it. Not my fault they fcked IM site, now refund me lost lvls!
i didnt buyed with e cash i cahrged 1k rps yesterday and i spend 999 rps on item mall i send my purchase history ss and still suspended fck ths sht
They have more than one account to check - also, every ticket you send about the same issue will put your ticket below the pile of total tickets awaiting reply.
It's to keep you in suspension - d'oh.
Here's what I got:
Thank you for contacting Playwith Interactive Game Support.
We want to inform you that, due to an issue on the item mall, we have temporarily suspended various accounts. Please be patient until we finish the elimination of the items bought (you'll keep you´re RP´s). Once we finish the item elimination we´ll disband the accounts. Please be patient and accept our apologies for the issue.
Could be worse.
i got same reply on ticket pff lame sht
ok, my account just get unlocked but why the hell they delete all items from Mall inventory? instead just monkey i bought? They delete all warriors potions and Tittle ticket - Origin LOL
same all deleted and i never buyed with e cash cus i dont have e cash i payed for 1k rps and i got what i say them fck this sht ban my account and get it so fck them i dont play anymore
Epic game masters we have here, cant delete only 1 item they clear all, plus cleared Login Reward History (need start from 0 again), same thing with Crone spending event ( I spend like 14kk , now its says i spend 0 ) And rly no compensation? for their mistakes? when maintenance got dellays we have compensation, now they steal us 2days and nothing?
If you used 1k rps you don't get banned, it was a bug about using ecash on certain items. Stop talking **** lmao. No one cares if you do or don't play, byeeQuote:
Originally Posted by ertandu
very nice playwith, suspend my account without reason, at very least tell me what happened
i just getting banned without reason and im quite sure it is not about certain item in item mall. i spent 3904 rps and i could point out what item i spent on.
what i mean is, they deducted my rps for every item i bought, so whats the problem???
You wont get any Response from them Guys wtf haha. People are funny af. "Send a ticket" they said. OMG. This is Playwith Interactive :D to get a response you have to pay a lot of money. They arent doin **** without cash. *sarcasm off*. Guys didnt you learn from Rohan Blood Feud? Send a ticket funny as hell. The GM will respond. HAHAHA best joke EU
Glad we're on the same page.Quote:
Originally Posted by caccaca765
Like, literally, on the same page.