Help!! so many program crashes when I open seal online because of ntdll.dll

I have searched the internet over this 2 - 3 weeks, but no result as how to fix my error...

My error is as the Title says:
1. I open AutoUpdatePlus.exe
2. Click Start button, After that..
3. Program like Comodo Firewal, Bandicam, Desktop Window Manager, etc etc is crashing AT ONCE that my computer became so laggy and then freezes sometimes
The Seal Online game itself NOT crashing

All of the program says the error fault name is the ntdll.dll

I can play the Seal Online just fine, but you know.. if my firewall and antivirus is not running... I'm afraid some virus or malware will infect my pc...
And I can't re-open the program that crashes, it will crash again saying because of the ntdll.dll
I can't open some program window's program like device manager and event viewer
I can't even open WINDOW'S CALCULATOR until I close the seal online ._.

On my Laptop. It have the same program like Comodo Firewall and Bandicam running, They're NOT crashing like my PC when opening seal online

My PC is:
Windows 7 Ultimate Service Pack 1
Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
64-bit operating system
I have already install the latest driver for my AMD graphic card too

Here is the video of how is my crashes looks like:
https://www.youtube.com/watch?v=tuQe476p9o8

Anyone might have same issues like me? Or any advice as how to fix this? I need help :(

I found this on the internet. Try the suggestions from this page and see if it will work. LINK


http://i2.kym-cdn.com/photos/images/...00/367/5c3.gif

Quote:

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Originally Posted by amalager

I found this on the internet. Try the suggestions from this page and see if it will work. LINK


http://i2.kym-cdn.com/photos/images/...00/367/5c3.gif

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Restart your computer
-> Done

Reinstall the program if the ntdll.dll error only displays when you use a specific program.
-> Done, I re-download and then re-install the seal

If the software program has any updates or service packs available, install them too.
-> This is means the patch from AutoUpdatePlus.exe right?

Third party software programs that have been installed on your computer are almost always the cause of ntdll.dll errors.
-> This is.. nope, same program on laptop, run perfectly without ntdll crash

Check the Windows service pack level you're running and then check Microsoft's support site to see if there is a more recent service pack available for installation.
-> Done, I have the latest Windows 7 Service Pack 1

Selectively disable Internet Explorer add-ons. If your ntdll.dll error is displaying when you start, run, or close Internet Explorer
Note: As a workaround, assuming the ntdll.dll error really is Internet Explorer related, install and use a competing browser like Firefox.
-> The ntdll.dll error when I run the seal not the IE.. so.. nope


Rename the NLSPATH system variable.
If your Windows system does not have this environment variable, skip this step.
-> I don't see any NLSPATH on my environment variables

Disable Data Execution Prevention for Explorer.exe. As in the previous step, this is for troubleshooting the ntdll.dll issue only.
-> After doing this one, I realize that all of the crashes app because of the ntdll is 64-bit program
-> the DEP giving an error message: "You cannot set DEP attributes on 64-bit executables."

Disable UAC
-> Done

Update drivers for any hardware in your computer where updated drivers are available. Outdated drivers sometimes cause ntdll.dll errors.
-> Done, I already update it to the latest driver that available

Test your memory for damage.
-> I already did try to repair my windows, but yeah.. nothing changes

Ntdll.dll errors could occur if you have an Iomega Zip drive on the same IDE cable as the hard drive inside your computer. If so, move the Zip drive to a dedicated IDE controller.
-> I assume it want me to change my pc cable or something like that?

Repair your installation of Windows. If individual software reinstallations fail to resolve the problem, a repair installation of Windows will replace the ntdll.dll file.
-> I did the system check but the result is nothing wrong with mine

Perform a clean installation of Windows.
Replace the hard drive and then perform a new installation of Windows.
-> I hope I don't have to do this just to play seal online on my pc (without the program crashes)

Addition
-> I already try to run the entire exe in the file as an administrator
-> I already try to run the game in windows xp sp 3 and windows xp sp 2 compability

I try to follow all the step, but still nothing works...
Why only the seal online giving me this error? I play pso2, skyrim just fine :(

Up. no one? :(

I had this problem too a long time ago, it usually caused by the GameGuard everything crashes but my seal online, I fixed it by installing the game on a different partion of the hard drive.


Have you tried sending the GMs a ticket? Maybe they will help.

Installing the game on different partition? hmm.. I'll try it, thanks :)

edit:
it's still the same :(
I'm losing hope here... :'<

Quote:

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Originally Posted by akenoyuki

Installing the game on different partition? hmm.. I'll try it, thanks :)

edit:
it's still the same :(
I'm losing hope here... :'<

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Ok I just looked for the solution and it says, either your seal file is corrupted, some windows registry has changed or something.
Where did you download your client from? and Have you tried cleaning your registry with ccleaner?

I can give you my sealonline client if those doesn't work.

Quote:

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Originally Posted by iloveyouxx

Ok I just looked for the solution and it says, either your seal file is corrupted, some windows registry has changed or something.
Where did you download your client from? and Have you tried cleaning your registry with ccleaner?

I can give you my sealonline client if those doesn't work.

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I'm downloading the seal from this website http://sealonline.playrohan.com/download/download.html
And I use the same installer on pc and laptop
pc is crashes with fault name "ntdll.dll" on some important program like comodo firewall, bandicam, desktop window manager, I can't even open window's calculator or ping google while playing seal
but laptop.... running just fine without any of those crash :(

But... no harm in trying it again I guess..
I'll try to uninstal, ccleaner it, and then re-install the seal again with new installer
I'll post the result here again ASAP

update:
okay, this is interesting... here is what happen:
1. I uninstall the game, I run ccleaner, I install the game with new installer
2. I run the game... voila.. NOTHING crashed and I play just fine

3. now I exit the game...
4. I run the game again... the ntdll.dll crashes come back :/
5. I restart my pc
6. I run the game again... ntdll.dll still crashes all of the app

Whyyyyyyy... :(

can you copy paste here the problem that show..
and how old you laptop.?
1 year.?

script maybe like this :
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x563c
Faulting application start time: 0x01cf76081a025d0b
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

really?
RIP English

No English and still a better readability than most others. He knows how to paragraph, he does.

Quote:

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Originally Posted by J4br1k

can you copy paste here the problem that show..
and how old you laptop.?
1 year.?

script maybe like this :
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x563c
Faulting application start time: 0x01cf76081a025d0b
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

---

My PC is about 1.5 year old
I'm using this appcrashview program to see the recent crashes that happen.
And here is what it says (dwm.exe / this is used for desktop windows manager for windows 7 aero themes I think)

Version=1
EventType=APPCRASH
EventTime=131063253307817269
ReportType=2
Consent=1
ReportIdentifier=de2ba439-0d48-11e6-a138-00acd86031db
IntegratorReportIdentifier=de2ba438-0d48-11e6-a138-00acd86031db
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Dwm.exe
Sig[1].Name=Application Version
Sig[1].Value=6.1.7600.16385
Sig[2].Name=Application Timestamp
Sig[2].Value=4a5bc541
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17514
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ce7c8f9
Sig[6].Name=Exception Code
Sig[6].Value=c00000fd
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000053560
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=b712
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=b712abdd1e74a79d3ebf1673ca376098
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2c29
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=2c29ea12308ef22ea071739abde15750
UI[2]=C:\Windows\system32\Dwm.exe
UI[3]=Desktop Window Manager has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Desktop Window Manager stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Windows\system32\Dwm.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\GDI32.dll
LoadedModule[5]=C:\Windows\system32\USER32.dll
LoadedModule[6]=C:\Windows\system32\LPK.dll
LoadedModule[7]=C:\Windows\system32\USP10.dll
LoadedModule[8]=C:\Windows\system32\msvcrt.dll
LoadedModule[9]=C:\Windows\system32\UxTheme.dll
LoadedModule[10]=C:\Windows\system32\IMM32.dll
LoadedModule[11]=C:\Windows\system32\MSCTF.dll
LoadedModule[12]=C:\Windows\system32\dwmredir.dll
LoadedModule[13]=C:\Windows\system32\dwmcore.dll
LoadedModule[14]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[15]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[16]=C:\Windows\system32\RPCRT4.dll
LoadedModule[17]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[18]=C:\Windows\system32\ole32.dll
LoadedModule[19]=C:\Windows\system32\d3d10_1.dll
LoadedModule[20]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[21]=C:\Windows\system32\dxgi.dll
LoadedModule[22]=C:\Windows\system32\VERSION.dll
LoadedModule[23]=C:\Windows\system32\dwmapi.dll
LoadedModule[24]=C:\Windows\system32\PSAPI.DLL
LoadedModule[25]=C:\Windows\system32\guard64.dll
LoadedModule[26]=C:\Windows\system32\fltlib.dll
LoadedModule[27]=C:\PROGRA~2\RAPTRI~1\PlaysTV\ltc_help64-111387.dll
LoadedModule[28]=C:\Windows\system32\SHELL32.dll
LoadedModule[29]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[30]=C:\Windows\system32\WINTRUST.dll
LoadedModule[31]=C:\Windows\system32\CRYPT32.dll
LoadedModule[32]=C:\Windows\system32\MSASN1.dll
LoadedModule[33]=C:\PROGRA~2\RAPTRI~1\Raptr\ltc_help64-111387.dll
LoadedModule[34]=C:\Windows\system32\aticfx64.dll
LoadedModule[35]=C:\Windows\system32\WINMM.dll
LoadedModule[36]=C:\Windows\system32\atiuxp64.dll
LoadedModule[37]=C:\Windows\system32\atidxx64.dll
LoadedModule[38]=C:\Windows\system32\uDWM.dll
LoadedModule[39]=C:\Windows\system32\slc.dll
LoadedModule[40]=C:\Program Files (x86)\SealOnline Blades of Destiny\GameGuard\npggNT64.des
LoadedModule[41]=C:\Windows\system32\NETAPI32.dll
LoadedModule[42]=C:\Windows\system32\netutils.dll
LoadedModule[43]=C:\Windows\system32\srvcli.dll
LoadedModule[44]=C:\Windows\system32\wkscli.dll
LoadedModule[45]=C:\Windows\system32\cscapi.dll
LoadedModule[46]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[47]=C:\Windows\system32\rsaenh.dll
LoadedModule[48]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[49]=C:\Windows\system32\imagehlp.dll
LoadedModule[50]=C:\Windows\system32\ncrypt.dll
LoadedModule[51]=C:\Windows\system32\bcrypt.dll
LoadedModule[52]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[53]=C:\Windows\system32\USERENV.dll
LoadedModule[54]=C:\Windows\system32\profapi.dll
LoadedModule[55]=C:\Windows\system32\GPAPI.dll
LoadedModule[56]=C:\Windows\system32\certsentry.dll
LoadedModule[57]=C:\Windows\system32\Cabinet.dll
LoadedModule[58]=C:\Windows\system32\CRYPTNET.dll
LoadedModule[59]=C:\Windows\system32\WLDAP32.dll
LoadedModule[60]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[61]=C:\Windows\system32\DNSAPI.dll
LoadedModule[62]=C:\Windows\system32\WS2_32.dll
LoadedModule[63]=C:\Windows\system32\NSI.dll
LoadedModule[64]=C:\Windows\system32\WINHTTP.dll
LoadedModule[65]=C:\Windows\system32\webio.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Desktop Window Manager
AppPath=C:\Windows\system32\Dwm.exe

and from the crash pop up message is like this: (comodo firewall)
Problem signature:
Problem Event Name: APPCRASH
Application Name: cfp.exe
Application Version: 5.10.31649.2253
Application Timestamp: 4f5d1050
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23391
Fault Module Timestamp: 56e9ab48
Exception Code: c00000fd
Exception Offset: 0000000000053000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 85d8
Additional Information 2: 85d8d6d90309f23c915980a26e3fe26b
Additional Information 3: d0f7
Additional Information 4: d0f73efe7d2f05b2b892ea9a44264217

If you wonder how this crashes looks like, here.. I record it..

https://www.youtube.com/watch?v=tuQe476p9o8

Have you tried playing the game in windows mode?
Open the patcher > Option > tick full screen > change the screen resolution > tick the windows mode
Then try again, if it still like that I suggest you forward everything then send a support ticket to the GMs maybe they will help

Quote:

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Originally Posted by Cookieloverx

Have you tried playing the game in windows mode?
Open the patcher > Option > tick full screen > change the screen resolution > tick the windows mode
Then try again, if it still like that I suggest you forward everything then send a support ticket to the GMs maybe they will help

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Yes.. I tried 1024p resolution and 1900p resolution, windowed, and full mode
But still getting the same error :(
https://www.youtube.com/watch?v=IeIO1EMe2tY

Yes, I will send them a ticket, I hope they not order me to reinstall my pc clean..

Bump
I already send tickets, but it seems that there is still no solution from gm's
It looks like I'm the first person having this issue :/