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03-24-2015 05:03 PM
saochoi

GM's

Just stepped by to say hello !
I've logged in today after almost 1 year break , saw this new update and got excited to try it out , what happend next when i logged in ! My items all of them disappeared from my character, Is there any GM who can help me out? Cause no idea how my items are went missing ...

Ticket 224999
03-24-2015 07:03 PM
LudieMaramis

Sad to know that!, i hope GM's can solve this!
03-24-2015 07:33 PM
osouls

before the recent merge rohan did database cleaning. all chars that hadnt been logged in in a certain amount of time were deleted. i think they sent out emails to accounts that hadnt been logged in in awhile also informing them about it but not 100% sure ( about the emails )
03-25-2015 01:36 AM
saochoi

Quote:

Originally Posted by osouls

before the recent merge rohan did database cleaning. all chars that hadnt been logged in in a certain amount of time were deleted. i think they sent out emails to accounts that hadnt been logged in in awhile also informing them about it but not 100% sure ( about the emails )

My characters are here but not the stuff i had :(
03-25-2015 08:00 AM
princetralala

bump to this thread! I hope they resolve your concern :D
03-25-2015 03:32 PM
saochoi

Quote:

Originally Posted by princetralala

bump to this thread! I hope they resolve your concern :D

Well gms have found most of my items , but most imporant items such as wrath upg ones +12 x2 pairs , my fox lv 3 , lion lv 3 , and a feather they cant track it :((((
03-26-2015 08:32 AM
AliceinUnderland

Quote:

Originally Posted by saochoi

Well gms have found most of my items , but most imporant items such as wrath upg ones +12 x2 pairs , my fox lv 3 , lion lv 3 , and a feather they cant track it :((((

bump bump bump! I hope you get the mentioned items. Also, I think you should make a follow up using the ticket support ^,...,^ Just saying.
03-26-2015 11:49 AM
saochoi

i did :) but no answer so far from gms.
03-27-2015 06:01 AM
saochoi

Quote:

Originally Posted by AliceinUnderland

bump bump bump! I hope you get the mentioned items. Also, I think you should make a follow up using the ticket support ^,...,^ Just saying.

can you tell me kindly which are the stats of Wrath of ancient darkness +12 and feather +12 gms asked me but i have no idea cause i didnt play for along time:(:(
03-27-2015 08:17 AM
tepitepz

Just an information. As far as I know, I received an email from them (P/W) and I have been notified that if my characters went inactive and the system found out. The characters and guilds will be removed. All characters that went inactive for a long time before the server merged will be removed and inclusive of the items that the characters has. All items that is included in the guild will be removed and at the same time disbanding it.
03-27-2015 08:56 AM
saochoi

Quote:

Originally Posted by tepitepz

Just an information. As far as I know, I received an email from them (P/W) and I have been notified that if my characters went inactive and the system found out. The characters and guilds will be removed. All characters that went inactive for a long time before the server merged will be removed and inclusive of the items that the characters has. All items that is included in the guild will be removed and at the same time disbanding it.

They found most of my items i have listed , but they cant find 5 of my most important items which are 3 rings 2 pets . So my items are still out there , idk if some1 has tried to get into my account and take away my stuff , i've updated my password regulary before i quit the game and when i stopped playing due to irl business i have changed my password to a complicated one. But no clue really.! I hope gms will assist me in this matter bump for my thread :)
03-28-2015 03:38 PM
iamcoffeelover

Quote:

Originally Posted by tepitepz

Just an information. As far as I know, I received an email from them (P/W) and I have been notified that if my characters went inactive and the system found out. The characters and guilds will be removed. All characters that went inactive for a long time before the server merged will be removed and inclusive of the items that the characters has. All items that is included in the guild will be removed and at the same time disbanding it.

I received this email too. And as far as i know they're not restoring these deleted items anymore because it's already deleted on our database. :/
03-29-2015 07:45 AM
princetralala

Quote:

Originally Posted by saochoi

They found most of my items i have listed , but they cant find 5 of my most important items which are 3 rings 2 pets . So my items are still out there , idk if some1 has tried to get into my account and take away my stuff , i've updated my password regulary before i quit the game and when i stopped playing due to irl business i have changed my password to a complicated one. But no clue really.! I hope gms will assist me in this matter bump for my thread :)

Good thing they were able to find some of your items.
03-29-2015 03:07 PM
iamcoffeelover

Quote:

Originally Posted by saochoi

They found most of my items i have listed , but they cant find 5 of my most important items which are 3 rings 2 pets . So my items are still out there , idk if some1 has tried to get into my account and take away my stuff , i've updated my password regulary before i quit the game and when i stopped playing due to irl business i have changed my password to a complicated one. But no clue really.! I hope gms will assist me in this matter bump for my thread :)

You're lucky! Hope you receive them all pretty soon.