I guess that GM Rotreberque is Robot that can't read

Printable View

09-27-2015 09:27 PM
michal211

I guess that GM Rotreberque is Robot that can't read

He, don't read Ticket and just copy paste same stupid answers.
2days ago I send ticket: Conquer Elemental Dungeon Event
i fill required fields lke serwer, character, item name

GM Rotreberque check it after 1hr (it was fast reaction) but what did?
he send me reply:
"We appreciate this report to us. Then again, this matter will be forwarded to higher department for
further investigation. We would like to advise you, NOT to reply on this ticket, not unless, response has
been received. We are also asking for your patience, for this matter as mentioned will be checked intensively.

Just to repeat ourselves, please DO NOT REPLY on this ticket, unless higher department already
replied to avoid prolonging the time for your request to be resolved.
Thank you for your patience and understanding. If you have any other questions, please feel free to contact us again."

:mad: Investigation?? Higher tier GM?? I jus't wanted my scroll for damn ash dungeon! b4 event is still running............(thx to him i bet i won't get them on time now).
If he can't add event items to players and he need for that High Tier GM just fire Him, cuz He is 2lazy 2read Tickets!
09-28-2015 08:38 AM
tepitepz

Haha. Replace him and do all his work. I bet that you can do what Rotreberque does. haha. Well anyway, FIRE HIM! Ahahaha.
09-28-2015 08:53 AM
GadFly1

Quote:

Originally Posted by michal211

He, don't read Ticket and just copy paste same stupid answers.
2days ago I send ticket: Conquer Elemental Dungeon Event
i fill required fields lke serwer, character, item name

GM Rotreberque check it after 1hr (it was fast reaction) but what did?
he send me reply:
"We appreciate this report to us. Then again, this matter will be forwarded to higher department for
further investigation. We would like to advise you, NOT to reply on this ticket, not unless, response has
been received. We are also asking for your patience, for this matter as mentioned will be checked intensively.

Just to repeat ourselves, please DO NOT REPLY on this ticket, unless higher department already
replied to avoid prolonging the time for your request to be resolved.
Thank you for your patience and understanding. If you have any other questions, please feel free to contact us again."

:mad: Investigation?? Higher tier GM?? I jus't wanted my scroll for damn ash dungeon! b4 event is still running............(thx to him i bet i won't get them on time now).
If he can't add event items to players and he need for that High Tier GM just fire Him, cuz He is 2lazy 2read Tickets!

GMs don't process tickets on the weekends. Its Monday now and in a few hours from now its mostly likely gonna be processed.
09-28-2015 09:15 AM
justingiang

Quote:

Originally Posted by michal211

He, don't read Ticket and just copy paste same stupid answers.
2days ago I send ticket: Conquer Elemental Dungeon Event
i fill required fields lke serwer, character, item name

GM Rotreberque check it after 1hr (it was fast reaction) but what did?
he send me reply:
"We appreciate this report to us. Then again, this matter will be forwarded to higher department for
further investigation. We would like to advise you, NOT to reply on this ticket, not unless, response has
been received. We are also asking for your patience, for this matter as mentioned will be checked intensively.

Just to repeat ourselves, please DO NOT REPLY on this ticket, unless higher department already
replied to avoid prolonging the time for your request to be resolved.
Thank you for your patience and understanding. If you have any other questions, please feel free to contact us again."

:mad: Investigation?? Higher tier GM?? I jus't wanted my scroll for damn ash dungeon! b4 event is still running............(thx to him i bet i won't get them on time now).
If he can't add event items to players and he need for that High Tier GM just fire Him, cuz He is 2lazy 2read Tickets!

You should assume is weekend, if you pay them PTO!!
Monday! Many ticket under review and process, be patience!
09-28-2015 09:45 AM
sunnyangel

I will have you know that not only is Rotreberque employee of the month & employee of the year for 6 years in a row... he is also the king of support ticket abuse and special treatment.
09-28-2015 09:57 AM
michal211

so he can answer ticket but can't do nothing? how stupid is that?
09-28-2015 10:31 AM
tepitepz

Quote:

Originally Posted by sunnyangel

I will have you know that not only is Rotreberque employee of the month & employee of the year for 6 years in a row... he is also the king of support ticket abuse and special treatment.

How did you know that? :D
Probably, you are Rotreberque. Hahaha.
09-28-2015 01:36 PM
sunnyangel

Quote:

Originally Posted by tepitepz

How did you know that? :D
Probably, you are Rotreberque. Hahaha.

no I am ampelius 2nd best employee of the month/year for 6 years in a row and queen of support ticket abuse and special treatment.
09-28-2015 02:17 PM
tepitepz

Quote:

Originally Posted by sunnyangel

no I am ampelius 2nd best employee of the month/year for 6 years in a row and queen of support ticket abuse and special treatment.

Seriously, Rotre is one of the good GM's here and yet they are bashed by people not getting help immediately. I wonder why these people always have the right to that to GM's doing their best (in my own opinion) to serve the us.
09-28-2015 04:56 PM
Chawizzawd

I give up.
09-28-2015 06:35 PM
Beatrix1993

He kindly told you to wait...
09-29-2015 09:56 AM
sunnyangel

Quote:

Originally Posted by tepitepz

Seriously, Rotre is one of the good GM's here and yet they are bashed by people not getting help immediately. I wonder why these people always have the right to that to GM's doing their best (in my own opinion) to serve the us.

Yeah rotre is one of the good gms..... everybody conveniently forgets about the private summoning event parties :)

You wana talk about a good GM? Verenbaen before he quit was the best.
09-29-2015 12:52 PM
Beatrix1993

Quote:

Originally Posted by sunnyangel

Yeah rotre is one of the good gms..... everybody conveniently forgets about the private summoning event parties :)

You wana talk about a good GM? Verenbaen before he quit was the best.

GM Azha..and many more from ahkma server, back when they used to be online on PM lvl 40!!!!!!
I miss that a lot T_T
OH Live support too!
09-30-2015 07:45 AM
sunnyangel

Avoir and Azha the original giveaway artists.
09-30-2015 02:04 PM
Beatrix1993

Quote:

Originally Posted by sunnyangel

Avoir and Azha the original giveaway artists.

Yeah xD
Hide n' Seek was also awesome..
Or the kill the GM party in ahkma back on time.
My templar won that so many times lol.
10-01-2015 07:53 AM
Chawizzawd

you guys cry about copy pasta support. Try dealing with microsoft & valve support -_-.
10-01-2015 09:08 AM
Beatrix1993

Quote:

Originally Posted by Chawizzawd

you guys cry about copy pasta support. Try dealing with microsoft & valve support -_-.

Ebay and paypal are worse..
10-01-2015 09:47 AM
BananaBandit

Quote:

Originally Posted by Chawizzawd

you guys cry about copy pasta support. Try dealing with microsoft & valve support -_-.

Could be worse. PWi could be bouncing you off to a support center in India.

Oh waitjustaminit... How do I know they aren't? http://cyberguyz.org/smilies/lookingagain.gif
10-01-2015 11:29 AM
sunnyangel

Actually weekend GMs are in Philippines atzigan confirmed ages ago.
10-01-2015 01:20 PM
Beatrix1993

Quote:

Originally Posted by sunnyangel

Actually weekend GMs are in Philippines atzigan confirmed ages ago.

._." I'll never send a ticket during weekend then lol.
10-01-2015 06:17 PM
Beatrix1993

Quote:

Originally Posted by Baked12345

You provided him ****s that he needed... I think there's no blaming Rotreberque for replying like that :)

He should just wait..
10-01-2015 10:19 PM
michal211

maybe I overreacted but when i saw this "We appreciate this report to us. Then again, this matter will be forwarded to higher department for further investigation." I just get crazy xD cuz mostly it took them few days to say "Yes" or "No"; and event was ending in like 3days.

So I want to sorry GM Rotreberque , I didn't know that U can't add those scrolls in weekend. Might be that i read Your message wrong. English is not my home language so if U read this... IM SORRY.
10-02-2015 08:13 AM
Beatrix1993

Quote:

Originally Posted by michal211

maybe I overreacted but when i saw this "We appreciate this report to us. Then again, this matter will be forwarded to higher department for further investigation." I just get crazy xD cuz mostly it took them few days to say "Yes" or "No"; and event was ending in like 3days.

So I want to sorry GM Rotreberque , I didn't know that U can't add those scrolls in weekend. Might be that i read Your message wrong. English is not my home language so if U read this... IM SORRY.

Good guy :P
10-03-2015 01:44 PM
tepitepz

Rotre got mad and cried with candies being his tears. HAHAHAHA.
10-03-2015 05:14 PM
Beatrix1993

Quote:

Originally Posted by tepitepz

Rotre got mad and cried with candies being his tears. HAHAHAHA.

Do you even english?
10-04-2015 11:29 AM
AliceinUnderland

GM Rotreberque sounds like rotten burger to me. :D Peace GM! Don't ban me
10-04-2015 09:54 PM
Chawizzawd

Quote:

Originally Posted by AliceinUnderland

GM Rotreberque sounds like rotten burger to me. :D Peace GM! Don't ban me

It was nice knowing you internet stranger.
10-05-2015 08:50 AM
tepitepz

Quote:

Originally Posted by Beatrix1993

Do you even english?

What do you mean by this my friend? :)
10-05-2015 08:51 AM
tepitepz

Quote:

Originally Posted by AliceinUnderland

GM Rotreberque sounds like rotten burger to me. :D Peace GM! Don't ban me

One of the samples that he/she is trying to bully a GM. LOL.
10-05-2015 11:56 AM
Leon93

Quote:

Originally Posted by tepitepz

What do you mean by this my friend? :)

Think he refereed to his english knowledge