Originally Posted by
Karazy1337
Before I start anything:@Popepogi, I responded to your ticket, I hope that my honest answer was satisfactory. Cute pic BTW~
Hello again Godsrage, we are lucky to have a player (Former or otherwise) feel so passionately about this game! It is a passion that we share together. Let's be very clear here, I am NOT Atzigan. That being said, we can continue to dissect your post. I do NOT care that you are negative, only that you are misinformed. I assure you, I was extremely lenient with mininub's extreme abuse of our Forum policies, the posts that were deleted ( There were over 30 ) were definitely NOT about the failure rates. He has received my ticket response and I trust we can leave it at that.
As for your opinion on our transmutation rates, I will reply with an answer similar to popepogi's ticket; we have an established and agreed upon success rate for our players that we felt was fair. However, with the recent influx of customer complaints regarding these rates, I have already assigned my people to work on checking them out. We investigate EACH ticket sent to us, with players claiming to have failed X+X amount of times, when they have actually only attempted X amount of times. We have players who have had success equal to our projected number, with players also going above and below these expected rates as well. That is part of the gamble of upgrading/transmuting your weapons.
Rest assured, I am personally investigating this matter to make sure that my players are taken care of. IF there is an issue with the rates, I will find them, and I will fix them. PWi wants to get our money from happy, satisfied players, wanting to invest in a game they love and care about. It makes no sense (From a logical or even a business standpoint) to take advantage of the people that have helped make this into the game it is today.