Need help
I just buy web item , but i didn't get mail of the item
is it bug ?
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Need help
I just buy web item , but i didn't get mail of the item
is it bug ?
Quote:
Originally Posted by DanuaOneeSama
Hello Danua. Of course it is not a bug. Kindly check all your inventory and cash item.
If you did not received the corresponding mail to Felly.
You just have to send us a ticket to our support platform, with this information on it.
The exact name of the items you did not recive, The account ID and the character Name.
Please be informed that this might be happening if you made a purchase using a character who is under level 75.
If that is so. Here's the link: http://portal.playrohan.com/Support/
Here we could assist you better.
Seal Online Team