My character stuck in lime

ID : zeroega
Server : Duran
IGN: Kolors
IGN : Tukangbatagor
when open this two character, no error messsage and just force close the program
Location: lime
Last action: buy kiosk and sell kiosk

my other character can play normally

Please fix this issue,

Got the same problem as this one. Help us out. Eager to play the game as soon as possible