Could a GM please check my ticket already?Dammit!

Ticket: #237094

We'll see how long this takes.Last time was all most a year for a reply <.<
GM Vasilisa has my ticket.

All that to hurry up and wait!....Get in line. lmao.Really?Do they like have two people taken' care of this whole game?And one forum mod?WOW!I guess the others are tied up working on Rohan 2?That well make all here void?Meaning all the time and money spent on this game.Any ways here's the reply that i receive after hours of waiting (about 24 hrs)..Wait untill we fix the problem.

Greetings,

Thank you for contacting Playwith Interactive Game Support.

We are very thankful for your response. We would like to inform you that we've already escalated your concern to the higher department. Our escalation team will inform you about any updates or any feedback about your request. Remember that this process can take up time depending on the number of tickets on queue.

We're asking for more patience and understanding, Thank you.

If you require any further assistance or have questions regarding this particular issue,
please create another ticket and reference this one.

Thank you so much for your cooperation and support!

Best Regards,
GM Vasilisa
Playwith Interactive Support Staff

For community feedback and suggestions, feel free to post it on our forums!
http://forum.playrohan.com/forum/forum.php

Also, like us on our official Facebook page!
https://www.facebook.com/rohanmmorpg?fref=ts

Quote:

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Originally Posted by BlindMansWife1

All that to hurry up and wait!....Get in line. lmao.Really?Do they like have two people taken' care of this whole game?And one forum mod?WOW!I guess the others are tied up working on Rohan 2?That well make all here void?Meaning all the time and money spent on this game.Any ways here's the reply that i receive after hours of waiting (about 24 hrs)..Wait untill we fix the problem.

Greetings,

Thank you for contacting Playwith Interactive Game Support.

We are very thankful for your response. We would like to inform you that we've already escalated your concern to the higher department. Our escalation team will inform you about any updates or any feedback about your request. Remember that this process can take up time depending on the number of tickets on queue.

We're asking for more patience and understanding, Thank you.

If you require any further assistance or have questions regarding this particular issue,
please create another ticket and reference this one.

Thank you so much for your cooperation and support!

Best Regards,
GM Vasilisa
Playwith Interactive Support Staff

For community feedback and suggestions, feel free to post it on our forums!
http://forum.playrohan.com/forum/forum.php

Also, like us on our official Facebook page!
https://www.facebook.com/rohanmmorpg?fref=ts

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Most probably you're not the only one sending tickets. At least the GM on duty escalated it to the higher tier. Now what you need to do is wait because you're not the only person sending tickets. Aside from that, forums is not for ticket follow up. So relax :D

Quote:

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Originally Posted by aliencreature

Most probably you're not the only one sending tickets. At least the GM on duty escalated it to the higher tier. Now what you need to do is wait because you're not the only person sending tickets. Aside from that, forums is not for ticket follow up. So relax :D

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It's called "Technical Issues"for a reason.And she says to post it in the forums as well. Trooooooool else where!

Fixed and closed now.Thanks to a fast response from YNK! Fastest iv'e ever seen anything done in years on here! GM Vasilisa you rock! <3

Quote:

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Originally Posted by Baked12345

I also have a issue before related to my account.. Waited for a long time T.T but it is worth the wait! hahaha

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Yes indeed it is for i'm getting things back on track now!YNK kicks ass,

Slowly but they seem to be doing everything they can to help with everything they can that's wen't wrong.