there is nothing to retrieve!!!! howcome

Hi there !!
I hv a problem in exchange market inventory when i seal something and unseal it i dont find it again (there is nothing to retrieve )
i talked with u b4 and u just unseal items but still hav the same problem.
can u plz solve this problems cuz i will open EM membership
iam afriad of opening the EM ans still hav this problem so my money wasted.
thx for help

It's a bug that many people are experiencing. Just keep talking to the GMs until they fix it.

i talked to many GMs but there is nothing happen
this problems happend before last merge
my account name : heavyfog
server : solace