help me GM. Item mall problem

Quote:

Originally Posted by mosstar006

i buy abysmal egg .but i don't receive abys egg in my bank . and i don't see 1000RPs in my itemshop
Id= mosstar006
nicknem = mosstar006
char= Dukuro
sv= Duran

i won GM helpme

RPs History (Last top 10)
MORE
ACTION RPS Description DATE
Added 1,000 Rohan Point by MOLAPI_POINT 2014-10-12 05:39:13.480
Spent -4,000 Rohan Point by Seal Item 2014-10-12 04:28:16.007
Added 2,000 Rohan Point by MOLAPI_POINT 2014-10-12 04:26:16.023
Added 2,000 Rohan Point by MOLAPI_POINT 2014-10-12 04:25:00.350

Could you please send us a ticket with a screenshot of the items missing? You can see this in your purchase history.