i dont get lavish cause my first bank full

Server: Erasnets
account: kennypratama13
Nick : Arianagrande

All of guildmates get the lavish,but i dont cause my first bank full,but i already buying bank expansion gold ticket 30 days. why i still dont get the lavish tail :(

Help me pleasee

Me too, because my bank full of things, i can get some reward.

Game Master, Help me, My Account don't get some reward from event "Guildmates for Life!"

here is the list what i don't get it :

-10 Piya Gra
-Martial Arts Costume 40 day
-Lavishe’s Tail G

i just get :
-500,000 Cegel
-300 Max-Blue Potion
-300 Max-Red Potion
-10 Rubies (maybe)

Account ID : LeoDaisuke
Server : Erasnest
Nick : Rukh