stuck on login before ID & pass GM PLEASE READ!! many2 ppl having this problem

Hi, I wanna tell the GM&crew,
please fix this problem, it is stuck while waiting ID&pass to appears..

I had this problem over and over again, usually after disconnected while enter or leaving town portal..
I'm using 2laptops, the other 1 that didn't dc is still running and CAN LOGIN normally,
but the other one that just DC is stuck like that even after REINSTALL seal BOD.

usually this problems fix after seal BOD doing weekly maintenance, maybe the DC causing some error cookies SEAL ONLINE BOD in the computer (i dont know since i'm not programmer)

Why it is not any computer's fault?
Because after Seal online BOD doing weekly maintenance and if there is any update bars, walla.. magically runs normally..
so if I got stuck with this problem again, then I should wait another 1 week to play seal..

PLEASE kindly fix this problem, I've read in the net n FB that many ppl having this problem.. it already counting months for this problem reports from many players..