new id didnt receive adventure package

hello i dont know if i wrong post in here i just want ask why i not receive adventure package?
Word of Blessing (Bronze) +50% EXP!
x1 Pouch of Blessing (Bronze) +50% Item Drop Rate!
x1 Bank Expansion Slot (Silver)
x1 Lobster Pet
x1 Walcure's Ring

i register at wednesday before server open
id : bandlote
IGN : Prophecy

thx

already check item bank ??

i already check it

me too, I haven't received anything even though I login everyday and almost everytime